The Taylor Reach Group
(CA, AU) - Customer relationship consulting. Free monthly newsletter.

TeleSolutions Consulting
(US) - Full service training and business consulting company, serving the call center industry and telemarketing businesses.

Touch Point Associates
(US) - Call center consultants specializing in increasing productivity, updating systems and technology and implementing morale building strategies.

Vocal Laboratories Inc.
(US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of contact center representatives, voice response system, or speech recognition application.

WADE Consulting Group
(US) - Management and technology consulting group.

Xantech Corporate Communications
(ZA) - Independent consultancy firm which provides help in the selection of technology solutions.

Zici
(NZ, US, AU) - Provides call accounting solutions, call centre management and corporate directory solutions.

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