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ODSOL Premium Web Hosting Directory > Others > Telecommunications > Call Centers > Consulting [+] Express Link Addition/Removal
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Sub-categories: None

eTeleSource
(US) - Call center consulting firm specializing in outsourcing.

EZ-Routing
(US) - Offering routing tools, statistical analysis and consulting services for toll free inbound calls.

Florida Corporate Training Center
(US) - Offers training for telemarketers, customer service representatives and call center managers.

FurstPerson
(US) - Recruitment consulting firm specializing in helping call centers find, hire and keep top performers.

Gail Woodgate Consultancy
(AU) - Consultants for contact/customer service centres including set up, evaluation, training and benchmarking.

GDS Communications, Inc.
(US) - Offering training, scripting, programming and reporting services based around Nortel products.

Grubb Help Desk Consulting Group, Inc.
(US) - An independent consulting firm providing services for information technology and technical support help desks.

The Hamilton Management Group
(US) - Contact center consulting firm specializing in strategic planning, process optimization, agent scheduling, enhanced technology utilization and supervisor training.

Harrington Consulting Group, Inc.
(US) - Operations consulting company specializing in customer contact management and call center engineering. Services include site selection analysis and resource management.

Help-Line
(FR) - Offers IT support consulting services for value-added call centers of large corporations. Website in both French and English.

Hotlines Call Center Skills Training Ltd
(UK) - Tailor-made, in-company training solutions in telesales, customer service and help desk skills.

HyperQuality
(US, IN) - Provides quality monitoring services. This company monitors customer communications and provide daily quality reports.

Inbound Call Center Services
(US) - Offers free consulting on locating the best service provider for your inbound call center needs.

Incoming Calls Management Institute
(US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers.

InRound Innovations Inc.
(CA) - Company offers IT and management consulting for contact centres and call centres.

Intervox Group
(US) - A management and technology consulting firm specializing in call center and customer relationship management.

IQ Consulting
(UK) - Management, call/contact centre, customer service and training consultancy.

ITES Alliance Advisory
(US) - Provides consulting to companies on matters such as call center outsourcing and off-shoring.

Kathy Sisk Enterprises
(US) - Specializing in training, consulting, recruiting and outsourcing for the call center industry.

Kingsland Scott Bauer Associates
(US) - Architects, planners, interior designers and project managers. Provide call center site design.

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