e11
Provides online customer support solutions with email support, asset management, and trouble ticket.
E-Business Application Suite
Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
Eden Corporation
Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
Expinion.Net
Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access.
Ezyhelpdesk
A fully featured online help desk system comprising descrete sections for the clients, staff and administrator.
Fenestra AnswerDesk
Offers web-based automated support solutions for IT management, customer care and call centres.
Ferrysoft Limited
Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition.
FootPrints Web-based Help Desk
FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
Freedom Communications
Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
GroupSoft Systems
Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
Help Desk Assistant
A web-based application that allows to track support issues via a Microsoft web server.
Help Desk Suite
Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases.
HelpCORE
Enterprise class open source helpdesk and servicedesk software.
HelpDesk Connect
Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
HelpDesk Pro
Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
HelpDesk System
Help desk specifically for recording and monitoring requests for repairs or other works at properties.
HelpLine Incident Management
A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
HelpSTAR Software
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
Hostedware
Affordable web-based help desk application and database.
Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
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