Exorus Voice Website Communications
Provider of instant callback tools for CRM designed to improve customer loyalty.
FocalPoint
Call center wallboard software for supervisors and agents, broadcasting real-time call center statistics, custom messages and alerts.
Genesis Systems
Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
Gryphon Networks
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.
Helix Partners
Provides a complete management system to optimize contact and processing centers.
Information Access Technology
Provides established predictive dialing and interactive communication software for the call center environment.
Inova Solutions
Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
InVision Software AG
Offers workforce management software for customer contact centers.
ISx, Inc.
Provides Directory Assistance software for telecommunications call centers.
JBGL Technological Innovation Group Inc.
Provides on-hold music and message digital announcement software.
JDM Systems, Inc.
Provider of systems development software and integration solutions for customer service contact centers.
KGA
Offers PC-based training and assessment programs for call centers and a number of other industries.
KoolToolz
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
Lagan Inc.
Provides CRM, contact center, and 3-1-1 software.
Mercom
Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
NBX Software
Provides industry specific software solutions for use with 3Com's NBX Voice System.
Noetica
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
Odesoft Software
Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
OPC Marketing
Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.
OptiStaff Corporation
Provides contact center call and screen recording software used to evaluate and improve customer / employee interaction.
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