CNET.com - Study: Design lacking in e-tail sites
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving. (June 3, 2002)
CNN.com - Analysis: Web sites are locking out the disabled
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way. (August 7, 2000)
User-Friendly Web Sites for All Ages, Microsoft PressPass
Guidelines for businesses, developers and web designers on how to make their web sites more user-friendly and accessable for the adult community. A white paper issued by Microsoft, "Effective Web Design Considerations for Older Adults." is available for download. (May 12, 1999)
The Scent of Information
The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's quest for information. (May 15, 1998)
Seattletimes.com: A primer for a good Web page
Users want indicators of how good (e.e., current, accurate, credible) the page's information is. (March 29, 1998)
7 Debilitating Diseases of Business Websites
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998. (February 1, 1998)
Usability Testing of Advanced Web Concepts
Case study of usability. A sidebar to Jakob Nielsen's article on Sun's new Web design. (January 13, 1998)
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