Kramer & Associates
(US) - Call center consulting firm specializing in eBusiness integration, audits, CRM, consolidation, BPR, technology assessment, and start-up.
Lieber & Associates
(US) - Chicago-based consulting firm with focus on enhancing and integrating call centers in order to increase sales and improve customer service.
Maximum Network Solutions
(UK) - Offers statistical analysis and reporting, CTI/IVR integration, disaster recovery planning, technology tools assessment and call center design.
M&C Associates
(US) - Providing knowledge, experience, and counsel in support of call center services.
McIntosh & Associates
(US) - Focused on efficiency and customer satisfaction. Provide sales, customer service, technical support and CRM expertise.
McKee Motivation
Provide telemarketing sales training and writes scripts for call centers.
NonZero Ltd
(UK) - Management consultancy who offer implementation of Cisco ICM solutions in call centres both in the UK and offshore.
The Northridge Group, Inc.
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes and procedures, customer retention strategies.
NWServices, Inc.
(US) - Offering network-based call detail reporting to inbound call centers.
Oetting & Company
(US) - Consultants in call center and teleservices design and operations.
Optium
(UK) - A consulting company that delivers professional services and practical tools to support contact centers.
Perfformiad
(UK) - A consultancy with a focus on balancing the management of customer focus against business performance.
The Primas Group
(US) - Consulting team of call center professionals specializing in design and development of IVR, ACD and CTI systems.
Qhelisa Consulting
(ZA) - A training and development consultancy based in Cape Town, South Africa. Provides SETA accredited training in the contact centre/customer services arena.
The Radclyffe Group, LLC
(US) - Performance improvement consulting firm that assists call center organizations with strategic planning.
RXPerience
(UK) - Offers a range of management consultancy services for call centres.
Sage Interactive
(CA) - Offering consulting services for inbound and outbound call centers. Focus includes facility design, technology solutions, staff assessment and training.
Sagess, Inc.
(US) - Consulting and managed services firm offering contact center and telecom infrastructure solutions.
Stevens Communications
Manufacturer of call center software and offers consulting services to telecommunication companies.
TalkTactics
(NZ, AU, US, UK) - Provider of consultancy services and vendor of a call recording solutions.
Results: Previous 1 2 3 4 5 6 Next
Site
Menu 
