Parature
Provides Web-based software for online customer service, help desk and customer relationship management.
PerlDesk
Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
The PHP Support Desk
Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
Proverbs
A web based IT help desk which includes trouble tickets, problem history and a system FAQ.
Questeq Support System
Hosted and outsourced editions, email ticket submissions, automated email responses, phone submissions, Crystal Reports, geared for educational environments.
ReadyDesk
Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
Revelation Help Desk
Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
RightNow Technologies
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
ScorpioSoft
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
Seeker
A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
Serio
Offers helpdesk software with change management, SNMP network auditing and monitoring.
ServiceWare
Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.
Sitehelpdesk
Helpdesk software with options for software and hardware inventory management.
Soffront
Offers fully web-enabled and fully customizable helpdesk software.
Spectrum Research
Introduces the developers of the web based Spectrum HelpDesk customer support system.
SPoTS
Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
Support.com
Provides helpdesk software, call center operations, enterprise resource planning, and knowledge management systems.
SupportWizard
Software for Web based customer support, escalation and bug tracking.
Support-Works
Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
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