Continuous Process Improvement Bibliography
National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Continuous Improvement

Process Management Bibliography
National Archives and Records Administration, National Archives Library's recommended informational resources regarding Process Management

Total Quality Management
With the advent of the ISO 9001 Quality Management System Standard, the philosophy of Total Quality management is coming back. This site is a basic tutorial of the TQM concept(s).

Total Quality Management Bibliography
National Archives and Records Administration, The National Archives Library's recommended informational resources regarding Total Quality Management (TQM)

"TQM And Organizational Change And Development"
Article examines Total Quality Management (TQM) as large-scale systems change.

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