Accordant
Frameworks and consulting for CRM processes, portals and integrations.
Client Preservation
Specializing in annuity conservation programs, and serving as the sales team behind the web for major insurance companies and portals.
ClientReps.com
Web-based staffing and systems for live online real-time interaction on client websites via Co-Browsing, Chat, and VoIP.
Coastal Software and Consulting, Inc.
Award-winning mission-critical software application emerging companies turn to for customer support and management.
Computerworld CRM Knowledge Center
Offers news, forums and resources across a wide spectrum of customer relationship management topics.
ContactLife
Provides businesses with a fresh new perspective on customer contact strategies
CRMA
A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
Customer Focus Consulting
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Customers in Focus
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
Emerging Market Technologies, Inc.
TeleMagic software, a completely customizable customer relationship management solution.
eWare
Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
FrontZone Corporation
Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
GEM
Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
Inq.com
Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
Inspice
Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost.
Interact.com
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
International Field Works
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
Island Data
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
The ITIL Open Guide
A public wiki site dedicated to the ITIL approach to IT and customer support and management.
KR Consulting
Management consulting firm for help desks and customer support centers.
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