Call Center magazine Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.
Call Center Times Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
Call Centre News A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
Outbound Focus Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
Telcall Magazine Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.