Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
Supportsoft
Real-time service management and support automation software.
Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management.
Auratech Software
Australian based company that provides the Client Integrated Support System.
Control-F1
Provides enterprise solutions for live and automated support.
Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance.
Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
Langley Computer Services
UK based company offers call center software for Windows 95 and NT.
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